branding

Empathetic Interactions The PX Way

Organizations Core Values add intrinsic value to the organization. They not also reflect on the organizational behavior with internal & external customers but are also are reflective of how they approach healthcare service delivery. This leads to promoting empathetic leaders, associates and work-spaces within the organizations overarching umbrella. Patients who are hospitalized have their own […]

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Brand image affects patient experience.

Brand image affects Patient Experience

For patients, the reputation of hospitals is becoming an increasingly crucial factor in their decisions about where to go for medical treatment. Researchers are looking at the link between hospital brand image and several aspects of patient experience and loyalty. Many private hospitals have shown that patient loyalty is influenced both directly and indirectly by

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