Organizations Core Values add intrinsic value to the organization. They not also reflect on the organizational behavior with internal & external customers but are also are reflective of how they approach healthcare service delivery. This leads to promoting empathetic leaders, associates and work-spaces within the organizations overarching umbrella. Patients who are hospitalized have their own […]
Empathetic Interactions The PX Way Read More »
As technology continues to evolve so too does the healthcare industry. At the same time, more and more people have access to info than ever before. With this in mind, it’s time for us to talk about our favorite ambient intelligence trends that are sure to make an impact on healthcare by 2023! #1 –
Top Ambient Intelligence Trends for the Healthcare Industry in 2023 Read More »
It takes empathy, creativity, and attention to detail to enhance the hospital stay for the patient’s family members. Consultation with an expert in patient experience may greatly simplify the process of promoting strategy creation, patient care relevance, and more robust patient experience procedures, all of which contribute to better healthcare system improvement.The Institute for Healthcare
Improving the Patient’s Family Experience Read More »
Aromatherapy refers to the practice of inhaling essential oils with the intention of enhancing one’s health and well-being. Essential oils have been utilized for therapeutic purposes for thousands of years. In fact, records of their usage in ancient Egypt date back over 5,000 years. Reviving interest in essential oils for both home and hospital usage
Aromatherapy effects on Patient Experience Read More »
The term “burnout” refers to a condition of mental, emotional, and even physical fatigue that results from continuous or repetitive stress. Though it most often manifests in the workplace, it may also show up in other aspects of life, such as parenting, caregiving, or romantic relationships. A person with burnout has a reduced capacity for
In order to keep your team involved in leadership circling, which leads in implementation of better patient experience. It may be tough to introduce a new process, so I’ve put together some essential tactics and best practices to help you get started with leadership rounding or to get your team more involved with the process
Leadership Rounding boosts Engagement Read More »
Reducing patient waiting time in hospitals through telemedicine One of the most notable ways to optimize and improve patient waiting time in hospitals, especially in follow-up consultations, is through the use of telemedicine. Telemedicine has been implemented successfully in various countries around the world to reduce costs and improve patient access to qualified specialists. It
Telemedicine Reduces Patient Waiting in Hospital – Saudia Read More »
Hospital navigation is the straightforward process of navigating a hospital. And if you are in a hospital, you probably don’t want to be there. Chances are, if you are not a hospital employee or contractor, you or a loved one may need medical treatment, which can be an unpredictable and frightening moment. A dire need
Hospital Signage Needs to Be Improved Read More »
For patients, the reputation of hospitals is becoming an increasingly crucial factor in their decisions about where to go for medical treatment. Researchers are looking at the link between hospital brand image and several aspects of patient experience and loyalty. Many private hospitals have shown that patient loyalty is influenced both directly and indirectly by
Brand image affects Patient Experience Read More »
Developing a wayfinding strategy in conjunction with the architectural and interior design will not only offer a feeling of aesthetic consistency, but will also assist avoid confusion and direct a person along their journey at a health system. A wholistic approach, agility in design, and a clear relationship to an organization’s overall branding are the
Crafting Journey, Branding vs Signage Read More »