Patient Experience

Empathetic Interactions The PX Way

Organizations Core Values add intrinsic value to the organization. They not also reflect on the organizational behavior with internal & external customers but are also are reflective of how they approach healthcare service delivery. This leads to promoting empathetic leaders, associates and work-spaces within the organizations overarching umbrella. Patients who are hospitalized have their own […]

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Top Ambient Intelligence Trends for the Healthcare Industry in 2023

As technology continues to evolve so too does the healthcare industry. At the same time, more and more people have access to info than ever before. With this in mind, it’s time for us to talk about our favorite ambient intelligence trends that are sure to make an impact on healthcare by 2023! #1 –

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Improving the Patient’s Family Experience

It takes empathy, creativity, and attention to detail to enhance the hospital stay for the patient’s family members. Consultation with an expert in patient experience may greatly simplify the process of promoting strategy creation, patient care relevance, and more robust patient experience procedures, all of which contribute to better healthcare system improvement.The Institute for Healthcare

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Service Leadership An Opportunity Through Px & Person Centered Care

Service Leadership An Opportunity Through Px & Person Centered Care

Healthcare leaders today are in a catch 22 situation – juggling Clinical Outcomes & Management, Operational Metrics and Patient Experience. Each of them is dependent on the other yet, seems so very conflicting. That is the space for Service Leadership in healthcare organizations. At every level when you have individuals who are both knowledgeable and

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Aromatherapy effects on Patient Experience

Aromatherapy effects on Patient Experience

Aromatherapy refers to the practice of inhaling essential oils with the intention of enhancing one’s health and well-being. Essential oils have been utilized for therapeutic purposes for thousands of years. In fact, records of their usage in ancient Egypt date back over 5,000 years.  Reviving interest in essential oils for both home and hospital usage

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Telemedicine Reduces Patient Waiting in Hospital - Saudia

Telemedicine Reduces Patient Waiting in Hospital – Saudia

Reducing patient waiting time in hospitals through telemedicine One of the most notable ways to optimize and improve patient waiting time in hospitals, especially in follow-up consultations, is through the use of telemedicine. Telemedicine has been implemented successfully in various countries around the world to reduce costs and improve patient access to qualified specialists. It

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Brand image affects patient experience.

Brand image affects Patient Experience

For patients, the reputation of hospitals is becoming an increasingly crucial factor in their decisions about where to go for medical treatment. Researchers are looking at the link between hospital brand image and several aspects of patient experience and loyalty. Many private hospitals have shown that patient loyalty is influenced both directly and indirectly by

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